Windshield Repair & Replacement FAQ
When your windshield takes a hit and you find yourself in need of windshield repair or windshield replacement in Tucson, it’s best to have as much information as you can before taking action. We don’t often think about the safety features of an auto windshield, but it absorbs much of the impact during a crash. It keeps the driver and any passengers from being thrown from the car, too.
A windshield that has cracks or chips will crumble under high pressure in a crash. The car is then crushed, putting all occupants in severe danger. Max Auto Glass and its seasoned auto glass specialists are ready to prevent you or your family from being in this dangerous situation.
Do I need a windshield repair or replacement?
Small chips and cracks may not initially be a problem, but they tend to grow over time and become larger issues. You can determine what “small” is by using the quarter test: Place a quarter on any chips in the glass on your windshield. If the chip is smaller than the coin, it may be a good candidate for a repair. But any chips in the glass that aren’t covered by the coin or are larger than 1.25 inches could indicate a windshield replacement, instead of a simple repair. Don’t take a chance with your safety or that of your family. Err on the side of caution and if you’re unsure, ask the professionals at Max Auto Glass.
Repairing a windshield may be less expensive and can help in the short term. Sometimes, though, the damage is too extensive to safely repair a windshield. It’s important to know when to repair and when to replace.
Here are some considerations:
- If a small chip is the result of an object striking your windshield, it can be repaired if the damage doesn’t go through the inner layer of plastic.
- Cracks pose a bigger problem because the glass begins to separate. Extreme heat or cold could lead to expansion or contraction of the glass, and the accumulation of dirt can make cracks expand. The stress on the car and the glass from everyday driving may also affect cracks. Cracks mean replacement.
- If a wide area of the glass is damaged, especially in front of the driver, it’s best to replace the entire windshield.
Rely on the auto glass specialists at Max Auto Glass for expert advice.
How much time do I need to set aside for a windshield repair or replacement?
Your time is valuable and we want to get you back on the road as quickly as we can. Our goal at Max Auto Glass is to accomplish that within 24 hours from the time you call us.
The average windshield repair takes only 15-30 minutes, with little or no downtime. A complete windshield replacement takes longer at an average of 60 minutes, plus a wait time of a few hours for the adhesives to bond completely.Max’s Auto Glass offers free mobile auto glass repair and replacement. Our technicians will even come to your home or office for your convenience.
What is the difference between OEM and OEE windshield construction?
The original windshield glass used in your vehicle is designated as the Original Equipment Manufacturer (OEM) windshield. However, if a windshield is used that merely matches the standards of the OEM, it is referred to as the Original Equipment Equivalent (OEE) windshield. Prices for OEM glass can run 40% to 60% higher than OEE glass.
OEM windshields carry a warranty and have been found to maintain about 60% of the vehicle’s structural integrity in a rollover crash. In addition, it absorbs 45% of the impact in head-on collisions.
It’s important to know that some insurance companies will not pay for OEM glass due to its high cost. Others will only pay for OEM glass for newer cars, those that are no more than one to two years old. Check with your auto insurance carrier about your coverage.
What is the benefit of the vacuum pressure repair method of windshield replacement?
Max Auto Glass service professionals work to provide the most cost-effective method of repairing your windshield, while still maintaining our quality standards. Insurance companies and customers both appreciate this.
This is one reason we use the vacuum pressure repair method. The overall benefits are:
- It saves money
- It returns the windshield to the original strength of materials
- It restores a smooth, clean surface to the window
- It prevents cracks and chips from spreading
- It doesn’t allow for light scatter and haze that comes after damage to glass
Does insurance cover windshield damage?
This is a good question to ask your auto insurance agent before you buy a policy. It’s possible that comprehensive coverage in your policy covers a repair or replacement of your windshield from damage. Your deductible would still need to be paid in most cases. Also, ask if your auto insurance pays for OEM or OEE windshield glass.
Full glass coverage is sometimes available as an add-on to your policy. This coverage would protect you from the cost of repair or replacement.
What is the average cost of windshield repair and replacement?
This varies by the type of repair, location, and auto service glass provider. The average range between $60 to $100 for a small chip repair, while fixing a crack might cost $125 or more. Check with your car insurance agent to confirm what kind of coverage you have. Then check with your Max Auto Glass professionals for specific rates in your area.
Windshield replacement costs also vary by location, vehicle make and model, and type of glass used. The average cost of a replacement windshield runs between $250 to $450.
Be careful of low-ball estimates or cut-rate shops that offer “too good to be true” repairs.
The glass may be low quality and not up to your standards. There may be distortion in the glass that can distract drivers. Cheaper is not always better, especially when it comes to your safety.
Additional costs may initially not be as apparent, but they do add to your final bill. The advanced driver assistance system (ADAS) uses a camera mounted behind the windshield. This can affect the quality of the glass that is required in the replacement. The ADAS system must also be recalibrated after the new glass is installed. Very often, this can only be done at the dealership, so check all this out before you decide on a repair shop in order to determine the true cost to you.
How do I know the replacement of my windshield was done correctly?
Walk around the vehicle. Make sure the glass fits tightly and is flush with the body. There should be no visible bumps or gaps around a molding. Air should not leak around the glass. If there is, you will hear a whistling sound while driving.
This is another reason for using a professional glass company that specializes in windshield replacement. Rely on their experience; it will pay off in the long run.
Why are DIY windshield repair kits not recommended?
Kits vary in quality and materials. The problem is that most drivers don’t know the difference. Glass specialists bring their expertise and experience to the job. A chip or ding that appears to be suitable for repair to the untrained eye can lead to danger on the highway.
Plus, if you try to repair it yourself and fail, it can cause even more damage. An expert may have been able to repair it successfully, but you may end up having to replace the entire window later on due to your well-intended efforts.