Windshield Replacement FAQs

Do you have questions about windshield replacements or repairs? Max Auto Glass can help. Below, we answered some of the most frequently asked questions about windshield replacements.

Glass is unpredictable – you may have one rock chip that may not spread for 10 years, while another chip may become a 2-foot long crack 30 minutes later. If your windshield is severely cracked, rest assured that it will not shatter or cave in on you randomly. The only reason that your windshield would ever cave in or completely shatter is upon extreme impact (a brick or very large rock) or during a wreck.

We do not recommend driving your vehicle if there is a crack in the driver’s line of view. Even if the damage is repairable (minor rock chip), if the damage is in the driver’s direct line of view, insurance companies require replacement. If the crack is on the passenger’s side of the windshield, it is important to be aware of the safety functionality your windshield provides to the passenger. There are safety concerns when driving with a cracked windshield – read the next session to find out why.

The windshield does more than just block wind and debris from hitting the driver or passenger. In fact, many front windshields are used as a backstop for the passenger’s airbag to deploy correctly. If the windshield is weakened by a crack or chip in that area, the force of the airbag deployment could break the windshield and deploy upwards (instead of outwards). In this scenario, the airbag does the passenger no service and causes more damage to the windshield. That being said, not all vehicles use the windshield as a backstop for the airbag. Some deploy outward just like the driver’s side and some deploy up then out using the windshield as a backstop. In most cases, your airbag is going to deploy in the direction that its panel (indicated by the letters “SRS”) is facing.

The windshield also helps protect passengers during rollover accidents. Numbers vary based on design, but some vehicle manufacturers report that up to 60% of your roof’s structural integrity relies on your windshield during a rollover. If your windshield is already cracked, your windshield could potentially lose its effectiveness during what is already a bad situation.

We know you’re busy. That’s why from the time you call, we strive to get your windshield repaired or replaced within 24 hours. You can have it done in the shop, or use our free mobile service to have it done at home or work. The choice is yours.

The most likely answer is Yes! We pride ourselves on serving all major areas of Arizona. Our representatives are always on hand to answer your questions, please call us at (520) 498-1234 and we’ll do our best to serve you.

Max Auto Glass has been in business since 2011. Customer satisfaction is our goal, and word of mouth is important to us. From your first call to our representatives to your finished auto glass installation, our goal is safety, quality, and integrity. We accomplish this by only employing professionals with a track record of delivering high standards.

If you have any problems, please call us toll free right away at (520) 498-1234. Your satisfaction is our primary concern, and we will work quickly to find a resolution to any issues that arise

Currently, we accept Visa, MasterCard, American Express, Discover Card, cash and check.

Not to worry! Max Auto Glass has the most extensive supply of auto glass available to our customers. This allows us to deeply discount the cost of auto glass replacement for those customers that are without coverage. Give us a call today to see how affordable our prices are! Our free mobile service and installation within 24 hours still apply. Contact us or fill out our quote form for a free estimate.

It really depends on the extent of the damage. Generally speaking, if the damage is in the driver’s line of sight or the damage is greater than 3 inches wide, a replacement is in order. If the damage is less than that, our repair techniques can fill the crack or chip making it almost invisible and restoring your windshield to appear as good as new.

Max Auto Glass will never sell your personal information. We hold it in the strictest confidence and it will remain only with us.

The Max Auto glass Difference

  • High-Quality Products
  • Technicians Certified By The Auto Glass Safety Council™
  • Excellent Customer Service
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